You can report a problem with the quality of care or services provided by a public or private assisted living facility or adult home in New York State.

Online

Learn more about making an assisted living facility or adult home complaint.

By Phone

• Agency: New York State Department of Health
• Division: Assisted Living Facilities and Adult Homes
• Phone Number: (866) 893-6772
• Business Hours: Monday - Friday: 8:30 AM - 4:45 PM