You can report a bail bond agent who is unlicensed or charging illegal fees to the City or the State.

You can file a complaint about bail bond agents in the City who:

  • Refuse to provide copies of documents (contract, receipt, Consumer Bill of Rights) 
  • Fail to provide a complete receipt or provide an illegal receipt 
  • Falsely advertise

 A City representative will ask you questions to help you file a complaint.

Call 311 for assistance.

You can file a complaint with the New York State Department of Financial Services about bail bond agents who:

  • Are unlicensed
  • Charge illegal fees
  • Fail to return or refund collateral

Online

Visit the Department of Financial Services' website.

By Phone

  • Agency: New York State Department of Financial Services
  • Phone Number: (212) 480-6400
  • Business Hours: Monday - Friday: 9 AM - 5 PM

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