School Transportation Complaint

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You can report a problem with yellow school buses, including:

Lateness
Unsafe driving
Behavior
Transportation staff

The Department of Education (DOE) reviews and addresses anonymous complaints. If you do not provide information about yourself, DOE will not contact you to follow up.

Online

Report a problem with school transportation.

By Phone

Agency: Department of Education
Division: Office of Pupil Transportation
Phone Number: (718) 392-8855
Business Hours: Monday - Friday: 5:30 AM - 7:30 PM

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