Landlords receive rent payments from the City on behalf of public assistance clients. These payments are generally mailed directly to landlords.

Landlords who need information or are having a problem with rent payments can get help.

  • Agency: Human Resources Administration
  • Phone Number: (718) 557-1399
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Staff is available through the automated phone system during business hours. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. Most languages are available through a staff person.