You can submit a complaint or compliment about the policies or service provided by any City Agency or worker by contacting the appropriate Agency official.

The Agency will provide status updates directly to you, usually within 14 days. No further information will be available through NYC311.

State and Federal Agencies

The City does not accept complaints or compliments about State or Federal Agencies or workers. Make these reports directly to the relevant State or Federal Agency.

Call 311 for assistance.

You can send written complaints or compliments about City workers or agencies to:

The Honorable Bill de Blasio
City Hall
New York, NY 10007

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