Industrial Laundry License

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Coronavirus (COVID-19) Alert

Limited In-Person Assistance Available by Appointment Only

For health and safety reasons, the DCA Licensing Center and NYC Small Business Support Center cannot serve walk-ins, but you can schedule an appointment.

Email

Email LicensingAppointments@dca.nyc.gov

By Phone

Call (212) 436-0441 (Monday - Friday, 8 AM - 4 PM).

Online Services Available

You can:

  • Use online services to get an application or to apply for or renew a license
  • Contact a representative by email or phone

See sections below.

Important Update about License Renewal

New York City’s Emergency Executive Orders (EEO) that extended license expiration dates and renewal application deadlines because of the COVID-19 pandemic ended. If your license was set to expire from March 12, 2020 through August 14, 2021 and you did not renew due to the Mayoral EEO, your extended license will expire on August 14, 2021.

Learn more about renewals.

You must have an Industrial Laundry License if your business:

  • Provides laundry services to commercial clients, including hotels, hospitals, restaurants, gyms, and retail laundries OR
  • Maintains or operates a laundry services facility in connection with any commercial institution, including a hotel, restaurant, or gym

"Laundry services" means washing, drying, starching, or ironing laundry for a fee. It does not include dry cleaning.

You don't need a license for laundry facilities of any:

  • Hospital
  • Residence for use by the owners, tenants, or occupants of the residence

If your business will also transport laundry between commercial clients and industrial laundries, you don't need to apply for a separate Industrial Laundry Delivery License.

Fee

The fee for the full two-year license term is based on the number of employees:

  • 0 to 5: $340
  • 6 to 10: $490
  • 11 to 25: $740
  • 26 to 50: $1,240
  • 51 to 75: $1,740
  • 76 to 100: $1,990
  • 101 to 125: $2,240
  • More than 126: $2,740

Expiration Date

The license expires on December 31 in odd-numbered years.

Call 311 to request a paper copy.

Online

To apply online, you need a Department of Consumer Affairs (DCA) account.

Log in or register for a DCA account.

In Person

If you’re applying in person, you will have to complete an application and bring it to the Department of Consumer Affairs Licensing Center or the NYC Small Business Support Center.

  • DCA Licensing Center
    42 Broadway
    New York, NY 10004
    Mon, Tue, Thu, Fri: 9:00 AM - 5:00 PM
    Wed: 8:30 AM - 5:00 PM
  • NYC Small Business Support Center
    90-27 Sutphin Boulevard, 4th Floor
    Jamaica, NY 11435
    Mon: 9:00 AM - 5:00 PM

The centers are closed on major holidays. If you need to take an exam, you should arrive before 3 PM.

About three months before your license expires, the Department of Consumer Affairs will mail you a renewal package.

You can complete and submit the application DCA sent you by mail or in person, or you can renew online. Once your license expires, you are considered unlicensed and you may get penalties if you continue to operate. If you don’t renew your license within 59 days of expiration, you will have to reapply for a new license.

Online

To renew online you need to have a DCA online account and a Personal Identification Number (PIN). The PIN is required to link information about your DCA records to your online account.

Log in or register for a DCA account.

If you don’t have a PIN already, you can request it by phone.

In Person

You can drop off your completed application and any required documents at the Department of Consumer Affairs Licensing Center or the NYC Small Business Support Center.

  • DCA Licensing Center
    42 Broadway
    New York, NY 10004
    Mon, Tue, Thu, Fri: 9:00 AM - 5:00 PM
    Wed: 8:30 AM - 5:00 PM
     
  • NYC Small Business Support Center
    90-27 Sutphin Boulevard, 4th Floor
    Jamaica, NY 11435
    Mon: 9:00 AM - 5:00 PM 

The centers are closed on major holidays. If you need to take an exam, you should arrive before 3 PM.

By Mail

Mail your application and required documents to:

DCA Licensing Center
42 Broadway
New York, NY 10004

By Phone

You can:

  • Get answers to questions about renewing
  • Report if you haven’t gotten a renewal package within 30 days of the license expiration date

Call 311 for assistance.

Online

You can check the status of your application through your DCA account.

Log in or register for a DCA account.

By Phone

Call 311 for assistance.

Online

On the DCA website you can:

  • Live chat with a DCA representative
  • Learn about laws you need to know and obey
  • Learn about other licenses you might need
  • Download valuable publications, tips, and FAQs
  • Request an inspection
  • Read checklists to learn what DCA inspectors look for in your industry and avoid violations
  • Learn how to handle consumer complaints
  • Pay fines by credit card
  • Resolve a DCA violation
  • Update important business information, including your contact information, your name or business name, or corporate officer information
  • Request the replacement of a lost, stolen, or damaged DCA license document
  • Download DCA's model contracts and model receipts, required signs, and other templates

Go to the DCA Business Toolbox.

With a DCA online account, you can:

  • Access your DCA records
  • Renew a license
  • Change address
  • Change name
  • Change officer information
  • Request license replacement
  • Follow the status of applications
  • Submit additional documents as part of your license application (if you submitted your application at the DCA Licensing Center)

Log in or register for a DCA account.

In Person

  • DCA Licensing Center
    42 Broadway
    New York, NY 10004
    Mon, Tue, Thu, Fri: 9:00 AM - 5:00 PM
    Wed: 8:30 AM - 5:00 PM
     
  • NYC Small Business Support Center
    90-27 Sutphin Boulevard, 4th Floor
    Jamaica, NY 11435
    Mon: 9:00 AM - 5:00 PM

The centers are closed on major holidays. If you need to take an exam, you should arrive before 3 PM.

By Phone

Call 311 for assistance.

If you’re using the online services portal to submit applications and other requests to the Department of Consumer Affairs (DCA), you can get help with technical problems, including:

  • Log-in problems
  • Resetting user names or passwords
  • Problems uploading documents
  • Error messages
  • Web page not loading
  • Button not responding

Coronavirus (COVID-19) Alert

Phone assistance is currently unavailable. Send an email to ELP@dca.nyc.gov for assistance.

You can get answers to license-specific questions and information about application requirements.

Call 311 for assistance.

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