Need something else?

You can report stores in New York City that leave their doors or windows open when air conditioning is running. 

You can also report a chain store that does not post the Air Conditioning Law Sign on its front doors.

The City's air conditioning law does not apply to:

  • Doors and windows that are open to serve food and beverages
  • Doors and windows that are open during the delivery and shipping of goods

Call 311 for assistance.

What Happens Next

If you provide an email address with your Service Request, you will receive a notification by email. You may also be emailed a complaint form, which you must complete and return. Be sure to check your spam folder in addition to your inbox.