Coronavirus (COVID-19) Alert
If you are experiencing sudden changes to your household budget or income due to COVID-19, financial counselors can help you:
- Manage your money and set up a spending plan
- Contact creditors about existing loans, including student loans
- Draft letters to creditors to lower payments or temporarily suspend payments due to hardship
- Develop a strategy to minimize debt
- Access local, state, and federal emergency resources
Many Financial Empowerment Centers are not providing in-person assistance at this time, but you can still schedule an appointment to speak with a financial counselor by phone. You'll need to sign up for a Financial Empowerment Portal account first.
Sign up and book an appointment online.
You can schedule an appointment with a New York City Financial Empowerment Center Counselor.
Counselors can help you:
- Take control of your debt
- Deal with debt collectors
- Improve your credit
- Create a budget
- Open a bank account
- Start an emergency fund
- Save and plan for your future
Financial counseling is free and confidential. Professional counselors speak multiple languages.
Same-day, walk-in appointments are possible if counselors are available.
Financial Empowerment Centers are run by the Department of Consumer Affairs Office of Financial Empowerment, in partnership with:
- Ariva
- Bedford Stuyvesant Restoration Corporation
- BronxWorks
- Chhaya CDC
- Neighborhood Trust Financial Partners
- New York Legal Assistance Group
- Urban Upbound
Online
Book an appointment online.
By Phone
