Travel Agency Complaint

  Related links
NYC311 Home Report Problems Look Up Service Requests Browse Topics

You can file a complaint about travel agencies in New York City for: 

  • Contract disputes, including cancelled contracts 
  • False advertising

What Happens Next

If you provide an email address with your Service Request, you will receive a notification by email. You may also be emailed a complaint form, which you must complete and return. Be sure to check your spam folder in addition to your inbox.

The Department of Consumer and Worker Protection does not accept reports of rude employee behavior. You should report this type of complaint to the business.

For reports of discrimination, go to the Discrimination page.

  Was this information helpful?   Yes    No

Follow NYC311

Download the NYC311 Mobile App

About NYC311 Send Feedback NYC311 Privacy Policy