Need something else?

You must make an appointment to have a mattress or box spring larger than 4 feet by 3 feet removed.

If the item is smaller than 4 feet by 3 feet, you do not have to schedule an appointment. You can place the item out according to your normal trash schedule.

Appointments cannot be made for City holidays or during times when collection is suspended due to snow operations. You can schedule an appointment up to four weeks in advance. However, next day appointments must be scheduled by midnight the previous day.

An appointment may be made for up to 10 items per pickup request.

Mattress and Box Spring Covers

You must seal any mattress or box spring in a plastic bag before you put it out with regular trash for bulk collection. This rule will help prevent the spread of bed bugs.

If you do not dispose of mattresses or box springs properly, they will not be collected, and you may receive a $100 fine.

The City does not provide mattress or box spring bags or covers. You can get them at department stores, home improvement stores, and moving supply centers. Bags can be any color except red or orange.

Set Out Instructions

Items must be placed at the curb or alley between 4 PM and midnight the evening before your appointment day.

If your items are not at the curb or alley at time of collection, you will need to schedule a new appointment.

Mattress Sizes

If you need to dispose of a mattress that falls under any of these sizes, you should schedule an appointment to have them removed.

These sizes are listed from smallest to largest:

  • Twin
  • Twin XL
  • Full
  • Queen
  • King
  • California King

These mattress sizes are generally larger than 4 feet by 3 feet. However, dimensions for these sizes may vary.

If necessary, you can cancel or reschedule your appointment up until 4 PM the day before your appointment. You must provide your Service Request number.

Requests for cancellation and rescheduling cannot be made online.

Call 311 for assistance by phone.

Appointments Cancelled Due to Snow

If your appointment was cancelled due to snow operations, the Department of Sanitation will work with you to reschedule your appointment for a day when snow operations are not in effect.

If you have already scheduled an appointment and have additional items you need to dispose of, or if someone else has already made a pick up request for your preferred appointment date, you can:

  • Place your additional items curbside along with the others on the scheduled appointment date, OR
  • Schedule a separate appointment for your other items on a different date

If your bulk items were not picked up by Sanitation on the day of your appointment, you can leave them at the curb or alley where you usually put your items out and file a missed collection complaint.

Missed collection complaints are only accepted for customers who have a Service Request number.  If you do not have your Service Request number, you can schedule another appointment.

If you place items out for disposal without scheduling an appointment the evening before your collection day, you can leave them curbside and schedule an appointment. 

Items that are left out on private property are "unserviceable” and cannot be picked up by Sanitation. You must place your items in the designated area (curb or alley) in order for them to be collected.

If you did not put your items out on the scheduled day, you can make a new appointment.

In general, there is no trash or recycling collection on sanitation holidays but that is subject to change. You can check back near the date of the holiday to confirm the collection schedule.

  • If a holiday occurs on your trash collection day, put your items out after 4 PM that day for collection beginning the next day.
  • If a holiday occurs on your recycling collection day, put your items out after 4 PM the day before your next scheduled recycling collection day.

2021 Sanitation Holidays

January 1 (Friday)New Year's Day
January 18 (Monday)Martin Luther King Jr. Day
February 12 (Friday)Lincoln's Birthday
February 15 (Monday)Presidents' Day
May 31 (Monday)Memorial Day
July 5 (Monday)Independence Day (Observed)
September 6 (Monday)Labor Day
October 11 (Monday)Columbus Day
November 2 (Tuesday)Election Day
November 11 (Thursday)Veterans Day
November 25 (Thursday)Thanksgiving
December 24 (Friday)Christmas (Observed)
December 31 (Friday)New Year's Day (Observed)