Call 911
Call 911 to report criminal activity or serious misconduct by an on-duty or off-duty police officer or civilian member of the New York Police Department.

Need something else?

You can report police officer misconduct involving a member of the NYPD to the Civilian Complaint Review Board (CCRB), including:

  • Force 
  • Abuse of authority, such as threats or improper searches and seizures
  • Discourtesy, such as profanity or crude gestures
  • Offensive language regarding race, ethnicity, sexuality, gender identity/gender expression, etc.

CCRB will investigate the complaint, and if it finds that misconduct occurred, they will recommend discipline to the Police Commissioner.

Coronavirus (COVID-19) Alert

Walk-in complaint service has resumed, but you are encouraged to file complaints online or by phone if you can. Complaints are not accepted by mail at this time.

If you choose to file your complaint by phone, be sure to leave a full detailed message including your name and phone number.

You can file a police officer misconduct complaint by contacting CCRB.

Online

Report police officer misconduct.

Learn more about the CCRB and how complaints are investigated.

In Person or By Mail

Civilian Complaint Review Board 
100 Church Street, 10th Floor 
New York, NY 10007
Hours: Monday to Friday, 8 AM to 5 PM (No appointment necessary)

By Phone

  • Agency: Civilian Complaint Review Board
  • Division: Complaints Unit
  • Phone Number: (800) 341-2272
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Leave a message after hours and you'll get a call back.

You can also file complaints with a City Council Member in your borough or in person at any police precinct. 

To find your local precinct, go to the Police Precincts and PSAs page.

You can check the status of your complaint online. You will need to provide the Complaint Tracking Number that was issued to you by CCRB.

Check the status of your complaint using your CCRB case number.

You can request mediation through the CCRB as an alternative way to resolve disputes with a police officer. Mediation is an opportunity for the complainant and the police officer to meet voluntarily to attempt to resolve their dispute without discipline. 

You cannot request mediation for cases involving property damage or an allegation of excessive force that resulted in serious injury.

Learn more about the CCRB's mediation program.

If you were stopped by an NYPD police officer, they may have given you a business card to identify themselves. 

The Right to Know Act, in effect as of October 19, 2018, requires police officers to identify themselves by providing their name, rank, command, and shield number to civilians at the beginning of certain interactions, and to provide this information on a business card.

The business card also has information about:

  • How to request Body-Worn Camera footage
  • How to request police stop information
  • How to submit a comment or complaint about the police encounter

The Right to Know Act also requires police officers to explain that searches will not be conducted if a person refuses to provide consent to the search, and that these requests must be documented.

You can get more detailed information about the Right to Know Act and your rights under this law. 

Learn more about the Right to Know Act.

To get information about requesting a Stop Report or the release of body camera footage, go to the Police Stops page.

Reporting a Violation of the Right to Know Act

You can submit a comment or complaint about your interaction with the NYPD if you feel the police officer did not follow these guidelines. CCRB will investigate the report, and if it finds that misconduct occurred, they will recommend discipline to the Police Commissioner. 

Online

Report police officer misconduct.

In Person or By Mail

Civilian Complaint Review Board 
100 Church Street, 10th Floor 
New York, NY 10007
Hours: Monday to Friday, 8 AM to 5 PM (No appointment necessary)

By Phone

CCRB does not investigate complaints against civilian members of the New York Police Department (NYPD), Department of Correction (DOC) Officers, or Port Authority Police Officers.

You can submit City Agency or Worker Feedback if you have a complaint about:

  • Civilian members of the NYPD
  • DOC Officers
  • Crossing Guards
  • Traffic, Parking, or School Safety Agents
  • 911 Operators

  • Agency: Civilian Complaint Review Board
  • Division: Complaints Unit
  • Phone Number: (800) 341-2272
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • Leave a message after hours and you'll get a call back.

Port Authority Police misconduct may be reported by any of the following methods:

  • In person
  • By phone
  • By mail
  • By email
  • At any Port Authority Police Command
  • At the Port Authority Central Police Desk

Contact the Office of the Inspector General to complete a form at:

Port Authority of NY & NJ
Office of Inspector General
5 Marine View Plaza - Suite 502
Hoboken, New Jersey 07030
Phone: (973) 565-4340
E-Mail: InspectorGeneral@panynj.gov

Forms are also available at all Port Authority Police Commands, the Central Police Desk, and the above address.

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