Coronavirus (COVID-19) Alert

The deadline to file taxes was extended to May 17, 2021.

Taxpayer Assistance Centers operate by appointment only. Call the local IRS office to schedule an appointment.

When you arrive for your appointment, you must wear a mask and stay 6 feet away from others. Reschedule your appointment if you feel ill.

Need something else?

The Internal Revenue Service (IRS) provides assistance with all federal tax questions, including:

  • Federal tax forms
  • How to file for an extension
  • How to get an Individual Taxpayer Identification Number (ITIN)
  • Local office information

Federal tax forms are also available at most libraries, post offices, or online.

Online

Learn more about Federal taxes.

Find a local IRS office.

Download Federal tax forms and publications.

By Phone

  • Agency: United States Department of the Treasury
  • Division: Internal Revenue Service Taxpayer's Hotline
  • Phone Number: (800) 829-1040
  • Business Hours: Monday - Friday: 7 AM - 7 PM
  • Staff is available through the automated phone system during business hours. Automated assistance is also available in Spanish.

You can get information about Federal tax refunds and check your refund status. For information on New York State tax refunds, use the State Tax page.

To check the status of a refund, you need to provide:

  • Your Social Security number
  • Filing status
  • Exact whole dollar amount of the refund shown on your return

Online

Learn about Federal tax refunds and check refund status.

By Phone

Please wait four weeks after filing your return before calling the IRS's automated refund hotline.

  • Agency: United States Department of the Treasury
  • Division: Internal Revenue Service Refund Hotline
  • Phone Number: (800) 829-1954
  • Business Hours: 24 hours, 7 days a week

All IRS offices are open Monday to Friday from 8:30 AM to 4:30 PM  by appointment only. Call the local IRS office to schedule an appointment.

Bronx

1200 Waters Place (between Westchester Avenue and Ramp)
Phone: (718) 536-3660

Brooklyn

2 Metrotech Center, 1st Floor (between Bridge Street and Lawrence Street)
Phone: (718) 834-6559

Manhattan

2116 Adam Clayton Powell Jr. Boulevard (between Dr. Martin Luther King Jr. Boulevard and West 126th Street)
Phone: (212) 803-1069

290 Broadway (between Duane Street and Reade Street)
Phone: (212) 436-1000

Queens

57-07 Junction Boulevard (between 57th Avenue and 58th Avenue)
Phone: (347) 665-0171

If you claim the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC) on your 2020 tax return, the IRS must temporarily hold your refund. The IRS must hold your entire refund, including any part not from the EITC or ACTC.

This delay is the result of a law intended to protect you by making sure that you receive the refund you are owed. It also gives the IRS more time to detect and prevent fraud.

Even though the IRS must temporarily hold refunds for filers who claim the EITC or ACTC, the IRS will still issue most refunds in less than 21 days.

Be careful about payment obligations, given the refund delay. This includes using a Refund Anticipation Loan or other loan and preparer fee agreements in which repayment is dependent on your tax refund. Learn more about Refund Anticipation Products on the Tax Preparation Business Tips page.

Be especially aware of any stated repayment dates. Do not risk more costs by agreeing to a repayment schedule that requires full payment before you get your refund.

Learn about Federal tax refunds and check refund status.

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