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The State accepts complaints about ambulances.

  • Ambulances provide emergency transportation for patients in crisis to the emergency room of a local hospital.
  • Ambulettes provide non-emergency transportation for patients traveling from home to a doctor's office or medical facility. The State does not accept complaints about ambulettes.

  • Agency: New York State Department of Health
  • Division: New York State Department of Health Local Office
  • Phone Number: (212) 417-4455
  • Business Hours: Monday - Friday: 9 AM - 5 PM

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