Coronavirus (COVID-19) Alert
Limited In-Person Assistance Available by Appointment Only
For health and safety reasons, the Department of Consumer Affairs cannot serve walk-ins, but you can schedule an appointment.
Email
Email Collections@dca.nyc.gov
By Phone
Call (212) 436-0259 (Monday - Friday, 9 AM - 4 PM).
Online Services Available
In-person services are limited. Please pay online.
You can pay Consumer Affairs violation fines by credit card, money order, or check.
Credit cards accepted at DCA include Visa, MasterCard, American Express, and Discover Card. You cannot use a credit card to make an installment payment to DCA. You can use a credit card to pay a balance in full. Credit card payments are subject to a convenience fee.
You can also email a DCA representative if you have payment questions.
Online
Learn more about paying fines and fees.
By Mail
DCA Collections Division
42 Broadway, 5th Floor
New York, NY 10004
By Phone
Coronavirus (COVID-19) Alert
Phone assistance is currently unavailable.
If you have payment questions, send an email to collections@dca.nyc.gov. Please include the business name, address, and summons/violation number in your email.
