You can request a buyer’s guide produced by the Department of Consumer Affairs that outlines rules and responsibilities for electronics merchants and offers advice for consumers.

The “Dear Shopper: Before You Buy That Electronics Store Bargain…” guide offers reasons behind tips that include:

  • Shop around
  • Shop at licensed businesses
  • Watch out for used items sold as new
  • Make sure it will work
  • Examine the merchandise


Get the electronics buying guide.

By Mail

Call 311 to request a paper copy.