Families Forward is a free time-limited job training program to help non-custodial parents secure good paying jobs. A non-custodial parent is a parent who does not live with and is not the primary caretaker of a minor child. The non-custodial parent must have earned less than $62,000 in the previous year and have a child support case with the New York City Office of Child Support Services (OCSS) to qualify. 

Training is offered for the following careers:

  • Cable Installation
  • Commercial Driving
  • Construction
  • Cybersecurity
  • Network Support
  • NYCHA Janitorial
  • Software Engineering
  • Woodworking

After completing the full-time training program, you:

  • Will receive help finding a job
  • Will receive help managing your child support payments or financial issues
  • May be eligible for a reduction of the child support debt you owe the government

You must be able to commit to an unpaid 35 to 40-hour-a-week training program for a minimum of 4 weeks. The program meets Monday through Friday and the length of the training varies depending on the career track that you select.

To apply, you must register for an orientation session by sending an email to FFD@dfa.state.ny.us. In the email, please include the following information:

  • First and last Name
  • Phone number 
  • OCSS Case ID number

Families Forward is a temporary program that is scheduled to end on September 30, 2021.

Online

Learn more about the Families Forward program.

You can also send an email to FFD@dfa.state.ny.us.

By Phone

Call 311 for assistance.

To qualify for Families Forward, you must:

  • Be between 18 and 64 years old
  • Have an active child support order and a child support case with the New York City Office of Child Support Services
  • Earn less than $62,000 annually
  • Not be applying for or receiving Supplemental Security Income (SSI) or Social Security Disability Insurance (SSDI) benefits
  • Legally qualify to work in the United States
  • Reside in one of the City’s five boroughs
  • Commit to an unpaid 35 to 40-hour-a-week training program for a minimum of 4 weeks (program meets Monday through Friday)

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