Medicaid has a Reproductive Health Services Family Planning Benefit Program.  It covers family planning services. The program is confidential and assists males and females of any age.

You can get information on eligibility, how to apply, and required documents.

Call 311 for assistance.

Through the NYC Health + Hospitals Options program, low and moderate-income patients receiving care from the public health care system can get affordable health care.

If you are a patient, you may receive assistance applying for government-sponsored health insurance.

If you are not eligible for public insurance, the program may reduce your bill to an affordable amount, based on family size and income.

All HHC patients residing in New York City may qualify for HHC Options regardless of their age or immigration status.

Counselors are available at the following Health + Hospital facilities to assist patients in applying for health insurance:


Jacobi Medical Center
(718) 918-3375

Lincoln Medical and Mental Health Center
(718) 579-6414

Morrisania Diagnostic and Treatment Center
(718) 960-2636

North Central Bronx Hospital
(718) 918-3375

Segundo Ruiz Belvis Diagnostic and Treatment Center
(718) 579-1763


Coney Island Hospital
(718) 616-5024

Cumberland Diagnostic and Treatment Center
(718) 260-7691

East NY Diagnostic and Treatment Center
(718) 240-0628

Kings County Hospital Center
(718) 245-5458

Woodhull Medical and Mental Health Center
(718) 630-3403


Bellevue Hospital Center
(212) 562-1019

Gouverneur Healthcare Services
(212) 238-7139

Harlem Hospital Center
(212) 939-8086

Metropolitan Hospital Center
(212) 423-6451

Renaissance Health Care Network Diagnostic and Treatment Center
(212) 932-6504


Elmhurst Hospital Center
(718) 334-2565

Queens Hospital Center
(718) 883-4444

Staten Island

There are no HHC Options counselors available in Staten Island. Staten Island residents may contact counselors in any other borough for assistance with applying for health insurance. The nearest counseling site is Coney Island Hospital at (718) 616-5024.

MetroPlus Health Plan is a health maintenance organization that is licensed to operate in the Bronx, Kings, New York, and Queens Counties. You can get Medicaid, Family Health Plus, and Child Health Plus Managed Healthcare services.

Call 311 for assistance by phone.

NYC Care is a health care access program through NYC Health + Hospitals. It provides comprehensive health care services to New Yorkers who are not eligible for insurance or who cannot afford insurance. 

Membership will include:

  • Access to NYC Health + Hospitals healthcare services such as primary care, specialty care, and behavioral health
  • A dedicated primary care provider
  • Access to affordable medications day or night
  • 24-hour customer service line (646-NYC-CARE)
  • A unique NYC Care membership card with clear information about the specific no or low-cost fees the member will be expected to pay when they get health care

NYC Care enrolls patients who live in the Bronx or who receive their care at an NYC Health + Hospitals facility in the Bronx. It will expand to other boroughs sometime in 2020.

If you live outside of the Bronx AND receive care outside of the Bronx, you are not yet eligible for NYC Care, but you can still receive affordable comprehensive services at NYC Health + Hospitals.


Learn more about NYC Care.

By Phone

  • Agency: NYC Health + Hospitals
  • Division: NYC CARE Customer Service Line
  • Phone Number: (646) NYC-CARE
  • Business Hours: 24 hours, 7 days a week