Coronavirus (COVID-19) Alert

HIV/AIDS Services Administration (HASA) offices are offering limited services. Some locations are closed until further notice.

The offices that remain open can:

  • Help with emergency housing placement
  • Accept documents you need to drop-off for your case

The easiest way to address your benefit eligibility needs is to use ACCESS HRA or the ACCESS HRA Mobile App.

If you need help with other services or information about office closures, please call the HASA Helpline at (212) 971-0626.

People with AIDS or HIV and their families can get assistance to find out if they are eligible for public assistance, SNAP (food stamps), employment and vocational services.

Information and referrals to community-based agencies, housing assistance, and child custody planning are also available.


Learn about HIV and AIDS.

Learn about HIV and AIDS services.

By Phone

Call 311 for assistance.

The Department of Health and Mental Hygiene (DOHMH) provides medical case management or care coordination services for people living with HIV/AIDS. If you enroll in Care Coordination, you will have a whole team providing support. A care coordinator will help you with your clinical needs and a navigator will help you in the community.

The team will help you:

  • Learn to live better with HIV/AIDS
  • Manage medical appointments
  • Manage your medications
  • Get access to housing, health insurance, and social services

Proof of your HIV/AIDS status is required.

Learn more about HIV Care Coordination.

Use Site Finder to search for a Clinic that provides HIV care coordination.

The Department of Health and Mental Hygiene (DOHMH) provides:

  • Assistance notifying your sex or needle sharing partner of HIV exposure
  • Help getting notified partners tested for HIV
  • Help connecting any HIV positive person to HIV medical providers
  • Information for preventing HIV transmission and staying healthy

The DOHMH also takes reports about individuals intentionally spreading HIV.

Call 311 for assistance.

The New York City Department of Health and Mental Hygiene offers a free and confidential texting service for people who have HIV.

You can enroll to get the following services by text:

  • Medication reminders
  • Appointment reminders
  • Refill reminders
  • Healthy messages
  • Information on health education workshops
  • Information on free safer sex products
  • Timely updates on biomedical interventions (PrEP, PEP)
  • Upcoming workshops
  • Other events

To Enroll

Text the word CARE to 877877.

Additional Information

Learn about HIV care resources.

You can meet other people living with HIV and learn how to improve your health. The Positive Life Workshop is a peer-led series for HIV-positive people, especially those who have been recently diagnosed.

The workshop teaches you about healthy living, how to stick with your medications, and how to advocate for your interests with medical providers.

You can register for Positive Life Workshops in Bronx, Brooklyn, Manhattan, and Queens by phone.

Brooklyn and Queens

  • Agency: Family Center
  • Phone Number: (718) 230-1379 x195
  • Business Hours: Monday - Friday: 9 AM - 5 PM

Bronx and Manhattan

  • Agency: The Alliance for Positive Change
  • Phone Number: (212) 645-0875
  • Business Hours: Monday - Friday: 9 AM - 5 PM

Manhattan Workshops in Spanish

  • Agency: Latino Commission on AIDS
  • Phone Number: (917) 438-0698
  • Business Hours: Monday - Friday: 9 AM - 5 PM