Each month, you must mail a check or money order to the Department of Social Services (DSS) with your monthly balance using the pre-addressed, pre-paid envelope given to you by your case manager. Cash is not accepted.
DSS will deposit the money for you in a Bank of America account. You can’t deposit funds directly with the bank or give your deposit to your case manager or shelter.
If you already have a savings account and wish to use that instead of the DSS account, ask your case manager for information on how to use it to participate in the program.
If you miss a savings deposit or can’t save the full amount, the next month’s savings amount will increase by the amount you missed and will remain as outstanding until you catch up.
If you’re having difficulty saving the required amount each month because of significant ongoing expenses, you can request an adjustment. You can also request a one-time good cause adjustment due to unexpected incurred costs to reduce the total amount due.
The State has an Income Savings Requirement (ISR) for families who live in a shelter and who have income from a job. When your family is ready to move out of the shelter, your shelter caseworker will help you get the money that was contributed to that account.
If you were living in a Department of Homeless Services (DHS) shelter and you left without notifying your caseworker, you can request an ISR Disbursement Form to apply to receive the money you contributed to your ISR account.
When you receive the ISR Disbursement Form, you should complete it and return it to DHS. When your account balance is confirmed, the Human Resources Administration (HRA) will send you a check. You should allow 4 weeks to receive a check for the money in your Income Savings Requirement account.