The New York City Department of Consumer Affairs (DCA) Office of Labor Policy & Standards (OLPS) enforces the NYC Temporary Schedule Change Law, which took effect July 18, 2018. Under the law, covered employees have a right to temporary changes to their work schedule for certain personal events.

Workers and employers in New York City can contact the DCA about:

  • Workers’ legal right to temporary schedule changes for certain personal events
  • Employers’ legal responsibilities regarding workers’ temporary schedule change requests
  • Complaints about employers, including denial of temporary schedule change requests and failure to post required notice of rights
  • Information about NYC’s Temporary Schedule Change Law

You can get more information and assistance from DCA.


By Phone

A DCA representative can answer questions during regular business hours.

Call 311 for assistance.

DCA’s Office of Labor Policy and Standards (OLPS) assists with issues that impact immigrants, people of color, and women in the workplace.

In addition, OLPS:

  • Enforces key municipal workplace laws
  • Conducts original research, outreach, and education
  • Develops policies that are responsive to New York City’s evolving economy and workforce

Learn more about the Office of Labor Policy and Standards.

Under NYC’s Temporary Schedule Change Law, covered employees have a right to temporary changes to their work schedule for certain personal events.

Worker rights include:

  • Temporary change to work schedule on up to two (2) occasions each calendar year to accommodate a personal event
  • Ability to propose type of temporary change
  • Freedom from retaliation for additional schedule change requests

In his 2019 State of the City Address, Mayor Bill de Blasio announced that the administration is expanding the mission and the name of the Department of Consumer Affairs (DCA) to the Department of Consumer and Worker Protection (DCWP).

You can check DCA's website for updates.

Visit the Department of Consumer Affairs' website.

Workers' Rights Campaign

The Workers' Rights Campaign introduces the newly renamed DCWP as a City agency that fights for every worker in NYC regardless of job or immigration status.

DCWP enforces different municipal labor laws, including: 

  • Fair Workweek
  • Freelance
  • Paid Care
  • Paid Safe and Sick Leave