If you're the registered owner of the vehicle, bring:

• Your valid driver's license
• Your insurance card
• The vehicle's original registration stub or title

If you're not the registered owner of the vehicle, bring:

• Your valid driver's license
• Your insurance card
• A notarized letter from the registered owner saying you're allowed to pick up the vehicle

If the vehicle is a rental, bring:

• Your valid driver's license
• Your rental agreement
• Keys to the vehicle

If the vehicle is a company vehicle, bring:

• Your valid driver's license
• Your company identification
• Keys to the vehicle

The Manhattan tow pound at Pier 76 at West 38th street and 12th avenue is permanently closed and being relocated.   

The following changes are in effect until further notice:

• Vehicles that are towed on and after January 4, 2021 in the borough of Manhattan south of 59th street will be stored at the Brooklyn tow pound. You can redeem your vehicle at the Brooklyn tow pound during the posted hours of operation.
   
• Vehicles that are towed on and after January 4, 2021 in the borough of Manhattan north of 59th street will be stored at the Bronx tow pound. You can redeem your vehicle at the Bronx tow pound during the posted hours of operation.

The NYPD tow pounds are closed on:

• New Year's Day
• Memorial Day
• Fourth of July
• Labor Day
• Thanksgiving Day
• Christmas Day

Online

Get information about NYPD tow pounds.

If you have a disability permit and were parked legally according to the rules for disability parking permits, you may be able to get your towed vehicle back.

You must take the following steps:

• Email parkingpermits@dot.nyc.gov to request a Verification Letter. Provide:
  • Permit holder's name
  • Permit number
• A Verification Letter will be emailed to you.
• Present the Verification Letter to the tow pound to reclaim your vehicle.

You can go to the NYPD tow pound to pick up personal property such as luggage or a baby seat.

You may not remove:

• Tires
• Radios
• Batteries
• Parts of the vehicle

If you're not the owner of the vehicle, you must have a notarized letter signed by the vehicle owner saying you are allowed to remove the property.

If the vehicle belongs to a business, you must show proof of employment.

If you see your vehicle being towed by the NYPD, you can stop it by signing a Field Release Agreement. You must have a valid license as well as the registration or lease agreement for the car. By signing this agreement, you are agreeing to pay the penalty for the parking violation that caused the tow, in addition to a release fee within 30 days. The release fee is $100 for regular tows and $200 for heavy-duty tows.